How to handle a non-conforming result

When a reading is outside its limits, or a check fails, BRS raises a non-conformity automatically and the test turns red on the results page. Tests marked No access or Not needed are counted as issues too.

Steps

1. Click Issues to list them, then click the test to open its detail panel.

2. Set the Risk from 0 (none) to 4 (high). People on the site who asked to be emailed at that risk level or higher are told.

3. Fill in Comments & recommendations: what you found and what should happen. Standard text drops in your company’s wording.

4. Click Add photo to attach a picture of the problem.

5. If work is needed, choose Admin › Add remedial: pick the Remedial type (New asset identified, Matter of concern, …), the Legionella risk and General risk, describe it and Save. It appears in the site’s Remedial actions.