Online Training

Learn when you want, where you want, and stop and start to suit your needs

Online Legionella Training Videos with unaccredited and accredited options.

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Online training screen showing an example of the L8MS training interface
Course player — short lessons, regular checks
How it works

See how the training works

Short video lessons with regular understanding checks. Start, pause and pick up where you left off, on any device.

  • Short lessonsBite-size video modules learners can complete between jobs.
  • Regular understanding checksQuick assessments after each topic confirm it has landed.
  • Learn at their own paceStart, stop and resume any time — progress is saved per learner.
  • Written by water hygiene peopleBuilt around ACoP L8 & HSG274, with visual examples and diagrams.
Training dashboard showing each learner's progress through the course
Track every learner's progress from one dashboard
Our courses

Choose Your Course

Two role-based courses, delivered entirely online. Add a nationally recognised qualification below when a learner needs the certificate.

CPD training · self-paced
Legionella awareness for hot and cold water systems

Develop the knowledge needed to play an effective role in Legionella risk management of hot & cold water systems.

  • FormatOnline video — start and stop any time
  • Ideal forFacilities managers, estates teams and water hygiene operatives
  • CoversPart 1 — biology, risk & legislation. Part 2 — system design & operation
Full course description

Part 1 of this course provides a clear understanding of how Legionella bacteria can grow, spread and cause infection. Learners will gain practical knowledge of how to identify Legionella risk potential, and understand the key legislation, guidance and industry standards that support compliance. The course helps ensure that anyone involved in water safety management understands the importance of their responsibilities and how their actions contribute to protecting building occupants.

Part 2 focuses on the design, operation and management of hot and cold water systems. Learners will explore the principles of effective Legionella control within building water systems, including the operational practices required to maintain safe conditions. By understanding both the technical and practical aspects of water system management, delegates will be better equipped to fulfil their responsibilities and support a robust Legionella control programme.

Outcome: Delegates will leave with a practical understanding of Legionella risk management and the knowledge needed to contribute effectively to safe, compliant and well-managed hot & cold water systems.

Ideal for: Facilities Managers, Estates Teams, Water Hygiene Operatives and anyone with responsibilities for the monitoring or maintenance of building water systems.

Start free trial Course outline (PDF)
CPD training · self-paced
Legionella Control for Responsible Persons

Develop the knowledge needed to manage a safe, compliant Legionella control programme as an appointed Responsible Person or duty holder.

  • FormatOnline video — start and stop any time
  • Ideal forResponsible persons, duty holders, facilities and water hygiene managers
  • CoversThe legal, risk assessment and record-keeping requirements — not the technical detail of specific water systems
Full course description

This course provides a clear understanding of how Legionella bacteria can grow, spread and cause infection. Learners will gain practical knowledge of how to identify Legionella risk potential, and understand the key legislation, guidance and industry standards that support compliance. The course helps ensure that anyone responsible for water safety management understands the steps and records required for compliant water system management. This course does not cover the specific requirements of hot & cold water or cooling water systems. It focuses on the legal, risk assessment and record-keeping requirements.

Outcome: Delegates will leave with a practical understanding of Legionella risk management and the knowledge needed to effectively manage a safe, compliant Legionella control system.

Ideal for: Responsible Persons, duty holders, Facilities Managers, Water Hygiene Managers and those responsible for the safe management of building water systems.

Start free trial Course outline (PDF)
Ofqual-regulated

Accredited Legionella Qualifications

When a learner needs a nationally recognised certificate, add a Highfield Award. Developed and awarded by Highfield Qualifications, these awards sit on the Regulated Qualifications Framework (RQF), regulated by Ofqual and CCEA. Assessment is by an online Teams event.

RQF Level 2 · online Teams assessment
Highfield Level 2 Award in Legionella Awareness – Hot & Cold

Upgrade your Legionella awareness hot and cold water training. Attend an online Teams assessment event and gain a Highfield qualification certificate.

RQF Level 3 · online Teams assessment
Highfield Level 3 Award in Legionella Control for Responsible Persons

Upgrade your Legionella control for responsible persons training. Attend an online Teams assessment event and gain a Highfield qualification certificate.

RQF Level 2 · Teams or in person
Highfield Level 2 Award in Legionella Awareness – Cooling

This course is available only via virtual (Teams) or in-person delivery and assessment.

Frequently Asked Questions

Common questions about L8MS Online Training

They are on your home page (the dashboard) when you sign in. Courses still to do are shown with an amber progress ring; completed courses have a green ring and a Certificate button.

No. Your progress is saved as you go. Sign back in and use Continue on the course to pick up where you left off.

Check your internet connection, then refresh the page. If it still fails, try a different browser (Chrome, Edge or Firefox, latest version) and make sure any ad-blocker or company firewall is not blocking video content.

Yes. Review the module content and try the quiz again. Your latest result is the one that counts towards completing the module.

Once a course shows as completed on your dashboard, click Certificate to open a printable PDF. Use Print Info for a summary of what the course covered.

Open My Profile from the menu (top-right). There are separate pages for your photo, address and password.

Yes — you can start whichever course you like. Within a course, work through the units and modules in the order shown.

Watch enough to understand the content — the quiz checks that. Skipping through means you may not pass.

Yes. Re-open the module from the Completed or Outstanding list and click any playlist item.

As many times as you need. Your most recent attempt is the one that counts.

The course is not fully complete yet. Every unit and module — including all module quizzes — must be finished. Open the course and look for anything without a green tick.

Use Allocate Course (or Add Course to User), pick the learner and the course, and confirm. It then appears on their dashboard. See How to allocate a course.

Some courses are drawn from a pool of purchased credits. The message tells you whether allocating this course will use one.

Yes — from the Certificate button on their home page once the course is complete. The Certificates page is for when you need to do it for them or check progress in bulk.

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Related Resources

Training Guides

In-depth articles and documentation

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FAQs

Frequently Asked Questions