How to manage users and roles

Administration › Users List lists everyone in the companies you administer. It is where people are added to BRS and given a role.

The Users List
The Users List.

Add a user

  1. Click Add New and choose the company at the top (Add To).

  2. Enter their Email Address — this is their username. A Parent Email Address is only needed if they can’t receive email themselves; their emails go there instead.

    The add user pop-up with email, role and mobile access
    Adding a user.
  3. Pick the Software Role — what they can do across BRS.

  4. For engineers, tick Should this user have mobile access and choose the kind: Mobile Engineer, Mobile Basic, Mobile Plus or Mobile Barcode Only. This lets them use the L8MS BRS app.

  5. Click Add. They are emailed their login details.

A user’s menu

Click a user to open their menu:

  • Change Role — change their role, mobile access and comments. The same pop-up has Re-send (the account set-up email), Unlock Account (after too many wrong passwords) and Reset Security Answer.
  • Restrictions — which sites they can use and what they can do on each: User restrictions.
  • Data Entry — how many results they entered over a date range.
  • Login Activity — their sign-in history.
  • Delete User — removes them from that company. Someone in more than one company keeps their other roles.

Print List downloads the list.

Two-factor

If an administrator has lost their phone and their backup codes, contact L8MS to reset their two-factor authentication.