By L8MS Team · Updated 4 Sep 2026
Open Change Password from User Settings in the menu. The page has two cards: your password, and your security question.
Change your password
-
Type your Current Password.
-
Type a New Password. Five buttons light up green as each rule is met:
- at least 8 characters
- at least one capital letter
- at least one lower-case letter
- at least one number
- at least one special character — for example
! " £ $ % ^ & * ?
Change Password.
-
Re-type it in Confirm Password. The Change Password button only appears once the new password meets the length rule and both boxes match — click it.
Forgotten the current one?
You cannot change it here without it. Sign out and use Forgot Password instead.
Security question
-
In the Change security answer card, choose a Security Question and type the Answer.
-
Click Save. This answer is used to verify you during a password reset, so pick something you will remember exactly.