How to change your password

Open Change Password from User Settings in the menu. The page has two cards: your password, and your security question.

Change your password

  1. Type your Current Password.

  2. Type a New Password. Five buttons light up green as each rule is met:

    • at least 8 characters
    • at least one capital letter
    • at least one lower-case letter
    • at least one number
    • at least one special character — for example ! " £ $ % ^ & * ?
    The Change Password card with the five rule buttons and the confirm field
    Change Password.
  3. Re-type it in Confirm Password. The Change Password button only appears once the new password meets the length rule and both boxes match — click it.

Forgotten the current one?

You cannot change it here without it. Sign out and use Forgot Password instead.

Security question

  1. In the Change security answer card, choose a Security Question and type the Answer.

  2. Click Save. This answer is used to verify you during a password reset, so pick something you will remember exactly.